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 Frequently asked questions:

How fast will my ride on car go?
This will depend on the battery power. A 6 volt battery will operate the ride on at about 3mph. A 12 volt will go about 5mph.
 
What are the differences between licensed and budget ride on cars?
The licensed vehicles are manufactured under supervision from the parent car company’s engineers in Italy. These brands include Ferrari, Porsche Lamborghini etc. The build quality, paintwork and electrics are of much higher standard and are noticeable better than the budget range. A car from the budget range may have misaligned stickers or small scuffs or scratches present although these are very rare. Whilst the build quality might be lower, the budget ride on's are great value for money and are packed with features such as, lights, remote control, music systems and more.
 
Is there much assembly required?
The licensed ride on's come assembled. The budget products require some assembly depending on the model. This could include roll bars, wheels, steering wheel, seat, axles and mirrors. The estimated assembly time really depends on the person doing it, but should be approx 30-60 minutes.
 
Can I leave the battery on charge?
No, Battery charge time must not exceed 10 hours or permanent damage to the cells will occur. The battery should also be charged every month when not in use and disconnected from the car when not used.
 
What are the best surfaces for my ride on car to operate on?
12 Volt ride on's will go on most surfaces (tarmac, grass, gravel etc) 6 Volt ride ons are more suited to the harder tarmac surfaces but will operate on grass. Pedal cars can be driven on any surface that your child can pedal on.
Please check the individual product listing
 
How long will delivery take?
Usually 2 working days from ordering. We will let you know if we cannot get the delivery to you in 2 working days.
 
Returns and Refunds?
You have 7 days to return for whatever reason, original packaging must be kept. Please see our delivery and returns page for further information.

do you offer refunds
we offer refunds only in eceptional circumstances all our products are sourced from top quality suppliers who provide a full back up service to us, our aim is to sort your problem by sending you simple parts to fit yourself or for the more detailed problems we will send the car back to our warehouse for repair, this of course is only for guarntee puposes and does not cover general wear and tear or misuse of the product


if you have any questions which are not answered here please contact our customer service team via email at info@kars4kids.co.uk.
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